COMPUTER VIRUS?

/VIRUS REMOVAL

DON'T PANIC.

1. DISCONNECT YOUR COMPUTER FROM THE INTERNET IMMEDIATELY

2. TRY TO CLOSE ALL OPEN PROGRAMMES

IF, YOU ARE RUNNING WINDOWS AND STILL HAVE CONTROL OF THE DESKTOP ENVIRONMENT, THEN:

3. ACTIVATE 'SAFEMODE'

TYPE 'MSCONFIG' INTO THE TASK BAR SEARCH BOX, SELECT TAB 'BOOT', FROM 'BOOT OPTIONS', CHECK THE BOX 'SAFE MODE'.

IF ALL ELSE FAILS..

4. SHUT DOWN THE SYSTEM

IF YOU DO NOT HAVE CONTROL OVER THE DESK TOP ENVIRONMENT, YOU MAY HAVE TO 'HARD SHUT DOWN'. IN MOST PCS OR LAPTOPS, THIS CAN BE ACHIEVED BY HOLDING DOWN THE START BUTTON FOR 3 TO 10 SECONDS. (DEVICES VARY)

TALK TO US

HOW IT WORKS

WE REMOVE ALL STORAGE MEDIA AND TAKE IMAGES THAT WE CAN SCAN AND WORK ON IN A STERILE ENVIRONMENT.

WHEN WE ARE CONFIDENT WE HAVE IDENTIFIED AND REMOVED ALL MALWARE WE WILL:

SECURE YOUR DATA USING OUR FORENSIC RECOVERY TOOLS
RESTORE ALL YOUR DATA AND FILE SYSTEMS
TEST YOUR SYSTEM TO ENSURE YOUR COMPUTER IS SECURE AND OPERATIONAL

GIVE US A CALL OR DROP US A LINE FOR A NO OBLIGATION CHAT.

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